AI-powered CMMS via WhatsApp
Turn WhatsApp chaos into structured operations.
Laksana turns daily updates from cleaners, technicians, and site teams into structured, auditable operational records — no new app for field staff to learn.
Report, assign, verify, and prove it — all inside WhatsApp.
✓ Free to start✓ Setup in days, not months✓ No new app for field teams
New
Renting out halls, courts or rooms? See Facility Bookings →
Ops · Menara Aman
Azman, Siti, +12
Water leak at B2 parking, near the lift
GPS 3.1390N 101.6869E · 09:14
Ok, Azman please go check
On the way 👍
WO-2841
In progress
Plumbing — water leak, B2 parking
Site
Menara Aman · B2
Priority
HIGH · SLA 4h
Assigned
Azman R.
Evidence
2 photos · GPS verified ✓
Created automatically from WhatsApp ·
09:15
The problem
Facilities work happens in WhatsApp. Records happen nowhere.
All done 👍
No paper trail. Work gets done, but there is no structured record of what, where, or when.
Unit 12-3 is leaking again
Nothing is tracked. Issues get buried in group chats with no owner, no SLA, no follow-up.
No proof for the board. Monthly reports are reconstructed by hand from memory and screenshots.
1
Report via WhatsApp
Field staff send a message or photo — no app to install.
2
AI classifies and assigns
Laksana structures the message into a work order and routes it.
3
Verified with GPS photo evidence
Completion is confirmed with timestamped, location-verified photos.
Work & Issues
Work Updates
Photo-verified work logs from the field
Issue Management
Auto-classified, assigned, tracked to done
Preventive Maintenance
Recurring schedules, auto work orders
SLA & Assignment Rules
Auto-route and escalate by site, severity
Compliance & Evidence
GPS-Watermarked Evidence
Timestamped, location-verified site proof
Inspections
Digital inspections with audit trail
Patrol Routes
GPS-verified checkpoints per session
Reports & Share Links
Client-ready PDFs and share links
Team & Sites
Multi-Site Management
Consolidated view across properties
Operations Dashboard
Real-time issues, work, compliance
Team Performance
Who did what, on time, on site
Team Onboarding
Field staff live on WhatsApp, nothing to install
Communication
Resident Helpdesk
Report, update, query — all in chat
Helpdesk Portal & Asset QR
Tenants report via QR, no login
Multi-Channel Notifications
WhatsApp, email, push alerts
Custom Branding
Your portal, your WhatsApp number
One platform
Run the work. Rent the space. Get paid.
Operations, bookings and billing share the same sites and the same teams — so a booked hall gets cleaned, inspected, billed and ready for the next applicant.
Operations & CMMS
Maintenance, cleaning & compliance
Field teams report on WhatsApp; Laksana turns it into verified work records, tracked issues, inspections and patrols — with GPS-watermarked photo evidence throughout.
✓ No new app for field staff✓ AI classification✓ Client-ready reports
Explore the platform →
Facility Bookings
Rent out your halls, courts & rooms
A public catalogue on your own domain. Applicants book and pay on their phone, your officers approve, and the official receipt and post-event cleaning work order produce themselves.
✓ FPX, DuitNow QR & cards✓ Your own domain✓ No double bookings
See Facility Bookings →
Collections
Bill residents and get paid
Raise a batch of bills from the spreadsheet you already keep. People pay on their phone, reminders send themselves, and every payer gets a numbered receipt they can verify.
✓ Bills from a spreadsheet✓ Reminders that stop on payment✓ Verifiable receipts
See Collections →
Built for your sector
One platform, every kind of site
Property Management (JMB)
Board reports, resident issues, and compliance in one place.
See how it works →
Contract Cleaning & Security
Prove attendance and work quality across every site.
See how it works →
Government
Local Government (PBT)
Take facility bookings and payments online — on your own council domain.
See how it works →