Introduction: A Good Job Can Look Bad With a Poor Update
If you’re a contractor or vendor using WhatsApp to report completed work, your message is more than just an update — it’s your proof, your reputation, and often your invoice.
Unfortunately, many contractors make small mistakes that:
- Confuse clients
- Cause delays or rework
- Lead to complaints or payment disputes
This article will highlight the most common WhatsApp update mistakes contractors make — and how to fix them quickly so you look professional, reliable, and easy to work with.
Mistake #1: Sending Only “Done”
Why it’s a problem:
- Doesn’t say what was done
- No location or time
- No proof
Fix it:
Always include task name, time, location, and a photo.
✅ Better:
“✅ Cleaned Block B lift lobby at 3:10PM. Photo attached.”
Mistake #2: No Photo or Video Proof
Why it’s a problem:
- Client can’t verify the job
- Causes mistrust or rework
Fix it:
Always send 1–2 clear photos of completed work.
✅ Tips:
- Use good lighting
- Show wide and close-up angles
- Avoid blurry shots
Mistake #3: Missing Location Details
Why it’s a problem:
- Client doesn’t know where the work was done
- Causes confusion on large sites
Fix it:
Include block, level, or unit number.
✅ Better:
“✅ Replaced light at Block C, Level 3 Carpark.”
Mistake #4: Sending Updates Too Late
Why it’s a problem:
- Client thinks the task is pending
- May reassign or escalate unnecessarily
Fix it:
Send the update right after finishing the job.
Use reminders if needed.
Mistake #5: Using Informal or Confusing Language
Why it’s a problem:
- Can sound careless or unprofessional
- Increases misunderstandings
Fix it:
Keep messages clear and simple. Use short sentences. Avoid slang or emojis alone.
✅ Instead of:
“Can lah, ok oredi.”
Say:
“✅ Job completed and verified.”
Mistake #6: Not Mentioning Problems or Delays
Why it’s a problem:
- Client expects the job to be done
- Surprised when issue remains unresolved
Fix it:
If you can’t complete the task, explain why clearly.
✅ Example:
“⚠️ Fan motor not functioning. Need replacement part. Approval required.”
Mistake #7: Spamming Messages Without Structure
Why it’s a problem:
- Client can’t understand what belongs to which job
- Hard to track updates
Fix it:
Use a structured format for every job update.
✅ Template:
✅ Job done: [task]
📍 Location: [area]
🕒 Time: [HH:MM]
📸 Photo attached
Remarks: [optional]
How Laksana Helps You Avoid These Mistakes
If your client uses Laksana, it becomes even easier to avoid mistakes:
- You send your updates like normal via WhatsApp
- Laksana automatically extracts task info, photo, time, and location
- It creates proper logs and proof for your client
You get credit for the job — and avoid being blamed for missed updates.
No new app needed. Just better tracking.
Final Takeaway: Fixing These Mistakes Builds Trust and Reputation
You don’t need fancy tools to look professional — just good habits:
- Send clear updates
- Attach proof
- Follow a format
- Communicate delays honestly
And if your client uses Laksana, your WhatsApp becomes even more powerful — with no extra steps.
Professional updates = smoother jobs, better relationships, more repeat work.
Want to Improve Your Updates Instantly?
Ask your client if they use Laksana, or visit laksana.ai to see how it helps vendors like you stay organized, trusted, an