Facilities & Operations Management — powered by WhatsApp & AI
Laksana uses AI to automatically capture, categorise, and track work updates and issues from WhatsApp — so teams stay accountable and nothing gets missed.
The Problem with WhatsApp Operations
Most teams manage operations like this:
Work updates sent in WhatsApp
Managers chasing updates
Photos scattered across chats
Reports prepared manually
Problems reported but forgotten
This leads to missed work, repeated issues, disputes, and zero visibility.
One Simple System. Two Things to Do.
With Laksana, users only do two things:
Confirm work is done
Send a simple message or photo to confirm completion
Report a problem
Flag issues with photos and context instantly
Just send a message or photo.
Laksana organises, assigns, and tracks everything.
How Laksana Works
Send a message with photo
WhatsApp or web — just send your update or problem with photo
Laksana understands automatically
Detects what happened and where, no forms needed
Track until done
The right team is notified, status tracked automatically
No new apps. No training required.
Solutions for Operations-Heavy Teams
Property & Facility Management
For condominiums, apartments, offices, and industrial properties
Cleaning, Security & Maintenance Vendors
For service companies managing multiple client sites
Retail & F&B Operations
For chains, franchises, and multi-outlet businesses
Why Teams Choose Laksana
- Clear proof of work
- Audit-ready reports
- Faster issue resolution
- Better accountability
- Better accountability