AI-powered CMMS via WhatsApp
Turn WhatsApp chaos into structured operations.
Laksana turns daily updates from cleaners, technicians, and site teams into structured, auditable operational records — no new app for field staff to learn.
Report, assign, verify, and prove it — all inside WhatsApp.
✓ Free to start✓ Setup in days, not months✓ No new app for field teams
Ops · Menara Aman
Azman, Siti, +12
Water leak at B2 parking, near the lift
GPS 3.1390N 101.6869E · 09:14
Ok, Azman please go check
On the way 👍
WO-2841
In progress
Plumbing — water leak, B2 parking
Site
Menara Aman · B2
Priority
HIGH · SLA 4h
Assigned
Azman R.
Evidence
2 photos · GPS verified ✓
Created automatically from WhatsApp ·
09:15
The problem
Facilities work happens in WhatsApp. Records happen nowhere.
All done 👍
No paper trail. Work gets done, but there is no structured record of what, where, or when.
Unit 12-3 is leaking again
Nothing is tracked. Issues get buried in group chats with no owner, no SLA, no follow-up.
No proof for the board. Monthly reports are reconstructed by hand from memory and screenshots.
1
Report via WhatsApp
Field staff send a message or photo — no app to install.
2
AI classifies and assigns
Laksana structures the message into a work order and routes it.
3
Verified with GPS photo evidence
Completion is confirmed with timestamped, location-verified photos.
Work & Issues
Work Updates
Photo-verified work logs from the field
Issue Management
Auto-classified, assigned, tracked to done
Preventive Maintenance
Recurring schedules, auto work orders
SLA & Assignment Rules
Auto-route and escalate by site, severity
Compliance & Evidence
GPS-Watermarked Evidence
Timestamped, location-verified site proof
Inspections
Digital inspections with audit trail
Patrol Routes
GPS-verified checkpoints per session
Reports & Share Links
Client-ready PDFs and share links
Team & Sites
Multi-Site Management
Consolidated view across properties
Operations Dashboard
Real-time issues, work, compliance
Team Performance
Who did what, on time, on site
Team Onboarding
WhatsApp check-ins with on-site proof
Communication
Resident Helpdesk
Report, update, query — all in chat
Helpdesk Portal & Asset QR
Tenants report via QR, no login
Multi-Channel Notifications
WhatsApp, email, push alerts
Custom Branding
Your portal, your WhatsApp number
Built for your sector
One platform, every kind of site
Property Management (JMB)
Board reports, resident issues, and compliance in one place.
See how it works →
Contract Cleaning & Security
Prove attendance and work quality across every site.
See how it works →