About Laksana
AI-Powered Facilities Management & CMMS via WhatsApp
Laksana is an AI-powered facilities management and CMMS platform that helps organisations capture, organise, and track daily work updates, issues, inspections, and preventive maintenance directly from WhatsApp.
We believe operations should be simple, structured, and accountable, without forcing frontline teams to change how they work.
Instead of forcing teams to adopt complex new software, Laksana works quietly in the background, turning messages, and photos into Work Updates, Issues, and evidence-ready reports automatically.
Why We Built Laksana
In daily operations, good work often disappears inside chat groups.
A cleaner sends a photo. A guard reports an incident. A technician fixes a defect. A supervisor follows up manually. A manager prepares reports at the end of the week.
The work is happening, but the proof is scattered.
Laksana was built to solve this problem. Not by forcing teams into complex software, but by making the tools they already use more structured, accountable, and useful.
Across facilities management, property operations, cleaning, security, and maintenance services, we repeatedly saw the same challenges:
- Work updates scattered across chat groups
- Inconsistent reporting formats
- Missing or unclear evidence
- Manual follow-ups and reminders
- Stressful audit and compliance preparation
Operations teams were spending more time chasing updates than managing outcomes.
Laksana was built to solve this—without changing how people already communicate.
The Meaning Behind Our Mark
The Laksana icon is a leaf-shaped L.
It is not about being an eco brand. It represents better-run environments: cleaner buildings, safer facilities, clearer reporting, and teams that can prove what was done.
The upright leaf represents growth, care, and progress. The lower leaf forms a grounded base, reflecting daily routines, completed tasks, and work done on-site. The internal vein lines represent traceability, inspection, and verified records.
Together, the mark stands for field work made visible, verified, and continuously improving.
Our Vision
We want Laksana to become the operating layer for frontline work.
A layer where reporting is effortless, accountability is automatic, compliance is built in, and managers can understand what is happening across their sites without chasing every update manually.
Visible work. Verified records. Better-run operations.
We believe operations software should work with people—not against them.
- Reporting is effortless
- Accountability is automatic
- Compliance is built-in
- Visibility is real-time
Who Uses Laksana
Laksana is built for organisations managing frontline operations across one or multiple sites, including:
- Property Managers, JMBs & MCs
- Facilities Management Companies
- Cleaning & Security Service Providers
- Retail Chains & Multi-Site Operators
- Operations & Compliance Teams
Whether you manage a single building or hundreds of sites, Laksana scales with your operations.
What Makes Laksana Different
Messaging-First by Design
Teams report work and issues using familiar messaging tools—no app training required.
AI-Powered Structuring
Laksana automatically categorises messages into:
- Work Updates
- Issues & Incidents
- Photo Evidences
- Watermark with Timestamp & GPS
Compliance-Ready from Day One
Every update is timestamped, traceable, and audit-friendly.
Real-Time Operational Visibility
Managers instantly see what's completed, what's missing, and what needs escalation—without chasing teams.
Built by Operators, Not Just Developers
Laksana is developed by a team with hands-on experience in:
- Large-scale operations management
- SaaS product development
- Automation and AI systems
- Compliance-driven industries
Our guiding principle is simple: If frontline teams won’t use it naturally, it doesn’t belong in operations.
Built by Delyva
Laksana is developed and operated by Delyva Sdn Bhd, a Southeast Asian technology company with a presence in Malaysia and Singapore.
We build reliable, practical SaaS products for businesses that depend on daily operational execution, clear reporting, and long-term trust.
Our Regional Presence
🇲🇾 Malaysia (Headquarters)
Primary product development, operations, and customer support
DELYVA SDN. BHD (Company No: 202001005761 / 1362081-M)
F-11-19, Level 11, Block F
Pacific Place Business Centre
4, Jalan PJU 1A/4, Ara Damansara
47301 Petaling Jaya
Selangor Darul Ehsan, Malaysia
🇸🇬 Singapore
Regional expansion, partnerships, and enterprise engagements
DELYVA PTE. LTD (Company No: 202449061K)
68 Circular Road #02-01
049422 Singapore
Ready to See Laksana in Action?
Laksana works out of the box—no training, no behaviour change.
Laksana – field work made visible, verified, and continuously improving.