About Laksana
AI-powered operations management on WhatsApp
Laksana is an AI-powered operations platform that helps organisations capture, organise, and track daily work updates and issues — directly from WhatsApp.
We believe operations should be simple, structured, and accountable, without forcing frontline teams to change how they work.
Instead of forcing teams to adopt complex new software, Laksana works quietly in the background, turning messages, photos, and videos into Routine Logs, Issues, and evidence-ready reports—automatically.
Why Laksana Exists
Across facilities management, property operations, cleaning, security, and maintenance services, we repeatedly saw the same challenges:
- Work updates scattered across chat groups
- Inconsistent reporting formats
- Missing or unclear evidence
- Manual follow-ups and reminders
- Stressful audit and compliance preparation
Operations teams were spending more time chasing updates than managing outcomes.
Laksana was built to solve this—without changing how people already communicate.
What Makes Laksana Different
Messaging-First by Design
Teams report work and issues using familiar messaging tools—no app training required.
AI-Powered Structuring
Laksana automatically categorises messages into:
- Routine Logs
- Issues & Incidents
- Evidence & Attachments
Compliance-Ready from Day One
Every update is timestamped, traceable, and audit-friendly.
Real-Time Operational Visibility
Managers instantly see what's completed, what's missing, and what needs escalation—without chasing teams.
Who Uses Laksana
Laksana is built for organisations managing frontline operations across one or multiple locations, including:
- Property Managers, JMBs & MCs
- Facilities Management Companies
- Cleaning & Security Service Providers
- Retail Chains & Multi-Site Operators
- Operations & Compliance Teams
Whether you manage a single building or hundreds of sites, Laksana scales with your operations.
Our Vision
To become the default operating layer for frontline operations, where:
- Reporting is effortless
- Accountability is automatic
- Compliance is built-in
- Visibility is real-time
We believe operations software should work with people—not against them.
Built by Operators, Not Just Developers
Laksana is developed by a team with hands-on experience in:
- Large-scale operations management
- SaaS product development
- Automation and AI systems
- Compliance-driven industries
Our guiding principle is simple: If frontline teams won’t use it naturally, it doesn’t belong in operations.
A Trusted Regional Technology Company
Laksana is developed and operated by Delyva Sdn Bhd, a registered Southeast Asian technology company with an established presence in Malaysia and Singapore. This regional footprint reflects our commitment to building reliable, enterprise-ready SaaS platforms for long-term operational use.
Our Regional Presence
🇲🇾 Malaysia (Headquarters)
Primary product development, operations, and customer support
DELYVA SDN. BHD.
(Company No: 202001005761 / 1362081-M)
F-11-19, Level 11, Block FPacific Place Business Centre
4, Jalan PJU 1A/4, Ara Damansara
47301 Petaling Jaya
Selangor Darul Ehsan, Malaysia
🇸🇬 Singapore
Regional expansion, partnerships, and enterprise engagements
DELYVA PTE. LTD.
(Company No: 202449061K)
68 Circular Road #02-01049422 Singapore
Ready to See Laksana in Action?
Laksana works out of the box—no training, no behaviour change.
Operations. Structured. Compliant. Laksana.