Solutions
Operations infrastructure for every building that runs on WhatsApp. Pick your sector.
Cleaners, guards, technicians and residents keep reporting in chat. Laksana turns each message into a tracked job, with photo evidence attached.
- WO-1042 · Unit 14-2
- 09:42 AM · 14 Oct
- Photo attached
- Chiller 02 · SLA 4h
Choose your sector
One platform for every kind of site. Each sector gets its own outcome.
Property
Property Management (JMB)
Fees collected, receipts in one series. Maintenance fee collections, numbered official receipts and one-click board reports.
See how it works →
Facility
Facility Management
MEP kept on schedule. Run PPM schedules and contractor work orders across multi-building portfolios, with dispatch links contractors open from WhatsApp.
See how it works →
Cleaning & Security
Contract Cleaning & Security
Attendance you can prove. Photo logs of shifts and patrol rounds, stamped with time, and GPS where location is available, that back your monthly invoice.
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Retail & F&B
Retail & Mall Operations
Defects to handover. Tenants report by QR, and a tenant's fit-out deposit is backed by dated handover photos, with records ready for the fire inspector.
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Healthcare
Healthcare Facilities
Compliance on record. Calibration dates, 2°C–8°C chiller logs and a photo-backed audit trail ready for MOH and JKN visits.
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Contractors
Maintenance Contractors
Jobs closed with proof. Dispatch roving crews over WhatsApp and send job cards stamped with time, and GPS-stamped where location is available.
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Compliance
F&B & Restaurant Hygiene
Checks that really happened. Photo-verified line checks and chiller temperature alerts replace paper checklists filled in before the audit.
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Government
Local councils
Venues rented online. Halls and courts listed at gazetted rates, with the approval letter and official receipt printed automatically.
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Education
Schools
Weekend rentals, no paperwork. Hall and field booked and paid online, then cleaned by an auto-dispatched work order.
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Community
Community & Religious Halls
Bookings with digital approvals. Every request lands in one unified approval queue.
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Events
Event & Wedding Venues
Fully booked, fully paid. Weddings and events pay online, and dates are locked against double booking.
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Hospitality
Hotels & Resorts
Function rooms as revenue. Hall rentals booked, paid and receipted beside your housekeeping and maintenance.
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Education
Higher Education
Auditoriums that earn. Halls rented out with approval letters and official receipts, without the paperwork.
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The core
Every solution runs on the same four building blocks
01
WhatsApp intake
"Unit 12-3 is leaking again" plus a photo. Field staff install nothing.
02
AI classification
Site, asset and priority pulled out, then filed as WO-1042 with an SLA countdown.
03
Photo evidence
Completion is recorded with photo evidence, with the time the photo was submitted.
04
Audit-ready reports
Board and client reports as PDF, Excel or a share link.
Chat
Field teams report where they already talk. Nothing to install.
Yours
Booking and collection payments settle into your own account. Laksana takes none of that revenue.
Both
Preventive schedules and corrective jobs sit in the same record.
Chat in. Evidence out.
The same intake, the same evidence and the same reports, whichever sector you run.
- Telegram
- Public portal
- FPX
- DuitNow QR
- REST API
Not sure which fits? Talk to us.
Tell us your sector and site count. We will show you the same flow on your own building.