Solutions / Property Management (JMB)
For Joint Management Bodies
Bring order to your building operations
Track maintenance, resident issues, and compliance in one place — and generate board-ready reports automatically.
MENARA AMAN · MONTHLY BOARD REPORT
Ready
42
Work orders closed
3.1h
Avg. response time
100%
GPS-verified evidence
Lift maintenance — Block B✓
Resident complaint — noise, L12✓
Fire system inspectionCompliant ✓
The problem
JMB operations are scattered across chats, spreadsheets, and memory
No board-ready records. Board reports are reconstructed by hand every month from scattered notes.
Resident complaints get lost. Issues raised via WhatsApp or phone calls are easy to lose track of.
No proof of compliance. Fire, lift, and safety inspections lack a consistent evidence trail.
How it works
From resident report to board report
1
Resident or staff reports via WhatsApp
No app download — just a message to the building number.
2
Laksana classifies and assigns
Issues are routed to the right maintenance staff automatically.
3
Board report generated
Monthly board reports are compiled automatically from verified work.
New — facility bookings
Function room, BBQ pit, gym and courts — booked by residents, not by WhatsApp
1
Only residents can book
Bookings are checked against your unit roster. A unit that isn't on the list can't book, and the resident is told exactly who to call.
2
Fair use, enforced
Set a limit per unit — two active bookings, or four a month. The system holds the line so the committee does not have to.
3
Charge, or don't
Take a deposit and a cleaning fee online, or run it with no payment at all. Both are normal configurations.
4
Damage is evidenced, not argued
The post-event inspection is a work order with timestamped, location-verified photos. A forfeited deposit stops being a dispute.
New — maintenance fee collection
Maintenance fees and sinking fund, billed monthly and paid on a phone
1
Bill the whole block in one go
Upload the unit list you already keep, check the totals, and issue. Bad rows are shown before anything is sent, and no bill is ever raised automatically.
2
Residents pay without coming to the office
FPX, DuitNow QR or card through your own gateway. Or they transfer and upload the slip, and your admin confirms it — because plenty of owners still pay that way.
3
The chasing stops being personal
Reminders go out before the due date, on the day and after, from the JMB rather than from whoever holds the phone. They stop the moment payment arrives.
4
Every payment has a receipt an auditor accepts
A gap-free numbered receipt with the amount in words, which the owner can verify on your own site — and an ageing view the committee can read at the AGM.
Relevant features
Built for JMB operations
GPS Photo Evidence
Non-spoofable, timestamped site proof
Compliance Checklists
Digital inspections with audit trail
Multi-Site Management
Consolidated view across properties
Evidence Reports
Client-ready PDFs and share links