Laksana Laksana
Team & Sites

Team Performance — who did what, on time, on site

See which staff completed which work, how quickly, and with what evidence — turning scattered field activity into a clear performance picture.

It's hard to know how a field team is really performing when the only record of their work is a stream of WhatsApp messages.

Because every report, assignment, and completion already flows through Laksana as structured data, team performance is a natural by-product — response times, completion rates, and evidence quality are all visible per person and per site.

Managers get a clear, data-backed view of who is doing what, without adding any extra reporting burden on field staff.

Full catalog

Every feature, organized by what it solves

Work & Issues Capture and resolve every job
🛠️
Work Updates
Photo-verified work logs from the field
🎫
Issue Management
Auto-classified, assigned, tracked to done
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🔧
Preventive Maintenance
Recurring schedules, auto work orders
Learn more →
⏱️
SLA & Assignment Rules
Auto-route and escalate by site, severity
Compliance & Evidence Prove what was done
Team & Sites Run every site from one view
Communication Meet everyone where they are
💬
Resident Helpdesk
Report, update, query — all in chat
Learn more →
📱
Helpdesk Portal & Asset QR
Tenants report via QR, no login
🔔
Multi-Channel Notifications
WhatsApp, email, push alerts
🎨
Custom Branding
Your portal, your WhatsApp number

See every feature in action.