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Laksana
For commercial FM teams & building managers

Preventive and corrective maintenance across every building

Schedules raise the planned servicing, and faults reported on WhatsApp or Telegram become corrective work orders. Laksana coordinates building technicians, schedules statutory inspections, and verifies vendor work orders with photo evidence, without a CMMS your team has to be trained on.

  • Chiller 02 · SLA 4h
  • WO-1042 · Tower 2 · plant room L2
  • Asset QR · scan to report
  • Lift certificate (CF) · due
The problem

Commercial facilities break down when maintenance lives in chats

Chiller tripped in Tower 2
Breakdown reports get lost in group noise. Urgent MEP issues reported in general WhatsApp groups get buried under casual chatter, delaying technician dispatch until building temperatures spike.
Did the lift vendor come today?
Zero verification of outsourced contractors. Specialist contractors sign physical service sheets on-site that sit in a binder, leaving facilities managers blind to what was repaired or replaced.
Fire certificate audit is tomorrow
Panic during statutory compliance audits. Fire safety, lift safety, and electrical testing certificates are scattered across email threads and hard drives, creating urgent compliance liability.
How it works

From equipment breakdown to verified statutory sign-off

1

Report at the asset

Scan or message. Technicians or tenants scan an Asset QR or message the building bot with a photo. The issue is instantly mapped to the exact floor, block, and equipment code.
2

Approve & schedule work orders

Approve and assign. Managers approve high-value repairs on the console. Work orders assign to in-house teams or outside contractors with clear SLA completion windows.
3

Close with photo evidence

Proof to close. Contractors complete the repair and submit proof photos via an instant web link: no account login needed. Completion is recorded with photo evidence.
Preventive discipline

Automated PPM cycles that prevent catastrophic downtime

Shift your facility operations from reactive fire-fighting to systematic preventive maintenance. Laksana automatically generates recurring work orders for daily generator run checks, weekly cooling tower water treatment, monthly fire pump churn tests, and quarterly AHU filter replacements. If a technician records a meter reading outside safe operating thresholds, Laksana automatically raises a corrective work order before equipment trips.

Many buildings, many clients

One team and one contractor list across the buildings you choose

On Enterprise, an organisation group lets your company place one staff pool and your contractor companies into the buildings you choose, after a preview of what will change in each. Remove a person from every building in one step, read one overview across the buildings in your group, and receive one invoice. Each building stays its client's own workspace: you work inside it only through the people and vendors you place, and the client keeps its data.

Key Capabilities

Asset QR service history

Service history on the asset. Mount durable QR codes on pumps, DB boards, and chillers. Anyone scanning the code immediately sees past maintenance dates, operating manuals, and open work orders.

Contractor links with zero login

Vendor link. Share vendor work orders directly over WhatsApp. Contractors tap the link, review task checklists, upload before/after photos, and obtain digital supervisor sign-offs.

Multi-property asset hierarchy

Asset hierarchy. Organize complex real estate portfolios across Site → Building / Tower → Floor → Zone → Individual Asset with granular permission controls per team.

Statutory compliance tracking

Statutory register. Maintain an evergreen digital register of lift certificates (CF), fire safety permits, pressure vessel inspections, and pest control treatments.
Relevant features

Built for enterprise facility management

Work Orders
Approval queues. Kanban boards, approval queues, and contractor dispatch links
Asset QR Management
Fault to asset. Equipment-level fault reporting and full service histories
Preventive Maintenance
Recurring schedules. Recurring inspection schedules and automated trigger rules
Inspection Reading Rules
Threshold alerts. Alerts triggered by abnormal temperature, pressure, or meter values

Bring precision and accountability to your facilities.