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Resources

Practical guides to running facilities operations over chat: proving work was done, tracking issues to closure, board reports and audit-ready records.

All Best Practices Case Studies Client Communication Facilities Management How-To Articles & Guides Industry Insights Industry Use Cases Product Updates Task Management

Task Management

How to Track Cleaner and Security Attendance via WhatsApp Without New Apps

Property managers struggle to verify cleaner and security rounds. Discover how to track cleaner and security attendance via WhatsApp using GPS and photo evidence.

October 26, 2026

Laksana Editorial

The Laksana Telegram bot: free on every plan

Product Updates

The Laksana Telegram bot: free on every plan

Telegram bot chat and alerts are free on every plan, with no per-message fees. One group per site, a / command menu in 9 languages, one-tap buttons on notifications, and a branded bot on the Advanced plan.

October 20, 2026

Laksana Editorial

Industry Use Cases

How to Turn WhatsApp Messages Into Work Orders Automatically for Your Facility Team

Learn how facility and JMB teams turn WhatsApp messages into work orders automatically, capturing field updates without forcing staff to adopt heavy software.

October 19, 2026

Laksana Editorial

What's new in Laksana since May 2026

Product Updates

What's new in Laksana since May 2026

Report from any channel (WhatsApp, Telegram, a QR scan on the spot or the helpdesk) and every report becomes one tracked job. Plus two new modules for bookings and fee collections, work orders, one-tap replies, and smarter inspections and asset QR.

October 19, 2026

Laksana Editorial

WhatsApp-Based CMMS: Turning Daily Site Updates Into Work Orders and Reports

Facilities Management

WhatsApp-Based CMMS: Turning Daily Site Updates Into Work Orders and Reports

How a WhatsApp-based CMMS turns daily site messages and photos into structured work orders and reports, without adding a new app.

Laksana Editorial

Audit-ready Report for JMBs Without Manual Work

Audit-ready Report for JMBs Without Manual Work

How JMBs can turn routine cleaning, security, and maintenance updates into audit-ready reports without extra manual documentation work.

December 25, 2025

Laksana Editorial

Photo: Mark Ahsmann, CC BY-SA 4.0. Full credit

Daily Outlet Reporting Without Checklists or Forms

How-To Articles & Guides

Daily Outlet Reporting Without Checklists or Forms

Why rigid checklists and forms hurt daily outlet reporting, and how a WhatsApp-based approach keeps data quality and compliance high.

December 25, 2025

Laksana Editorial

Photo: Infrogmation of New Orleans, CC BY 2.0. Full credit

From Messages to Metrics: Making WhatsApp Data Useful

From Messages to Metrics: Making WhatsApp Data Useful

How operations teams turn everyday WhatsApp messages, work confirmations, issue reports, and photos into usable operational metrics.

December 25, 2025

Laksana Editorial

Photo: Shixart1985, CC BY 2.0. Full credit

From WhatsApp Messages to Client-Ready Reports

How-To Articles & Guides

From WhatsApp Messages to Client-Ready Reports

Why raw WhatsApp updates are hard to turn into client reports, and how structuring messages as they arrive fixes the problem.

December 25, 2025

Laksana Editorial

Photo: Shixart1985, CC BY 2.0. Full credit

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Tools

All tools →

Contractor Performance Scorecard

Score cleaning, security and maintenance contractors on eight weighted criteria.

PPM Schedule Builder

Build a 52-week preventive maintenance schedule with editable frequency defaults.

JMB/MC Monthly Report Builder

Assemble a monthly operations and maintenance report for your committee.