How it works
From WhatsApp message to verified record
No new app, no retraining — Laksana works inside the WhatsApp conversations your team already has.
From unread WhatsApp messages to a monthly report
Before
147 unread
Corridor light at Block C is out
Have we called the vendor yet?
Resident asking when it'll be fixed
+ 142 more messages…
AI STRUCTURES
After
All tracked ✓
Corridor light — Block C
HIGH
Monthly lift servicing
PM
Monthly client report — Ready · Share link →
The process
Three steps, fully automatic
01
Report via WhatsApp
Field staff send a message, voice note, or photo directly to the site WhatsApp number — no app to download or learn.
02
AI classifies, assigns, and tracks
Laksana structures the message into a work order, classifies its type and severity, assigns it to the right person, and tracks it to completion.
03
Verified with GPS photo evidence
Completion is confirmed with timestamped, GPS-verified photo evidence — captured where location is available — ready for audit or client reporting.