Facilities operations, made visible. Starting from the group chat.

Built from the same WhatsApp and Telegram groups your team already uses

The group chat is the system. Facilities and operations teams already run their day on WhatsApp: a chiller leak reported as a photo, a roster change as a line of text, a committee member asking who approved the repair, all buried in a long group. The habit of leaving it grows where that work stays invisible. Laksana keeps the job on the record.

A workforce on the move. Cleaners, technicians and guards are often contract or migrant workers on shared phones and mixed languages. Asking them to install and learn another app before Monday is how software gets ignored. Ask them to keep using WhatsApp, and the work keeps flowing.

Proof when it is questioned. When a JMB AGM, a managing agent or a client disputes whether the job was done, the answer is usually a scroll through old messages. Laksana keeps your team in the chat app and habits they already have, and adds structure on top of their conversations, with a timestamped record behind every closed job, GPS-stamped when the phone shares location.