Solutions / Maintenance Services & Contractors
For maintenance service providers
Show clients exactly what work was done
Dispatch, track, and verify maintenance jobs across every client site — and back every invoice with photo evidence.
The problem
Contractors struggle to prove work was completed as billed
Job status is unclear. Office staff have no real-time visibility into which jobs are open, in progress, or done.
Clients dispute invoices. Without evidence, clients push back on billed work they cannot verify.
Technicians are hard to coordinate. Job assignment happens informally over calls and ad-hoc messages.
How it works
From job request to verified completion
1
Job requested via WhatsApp
Clients or dispatchers raise a job directly through WhatsApp.
2
Laksana assigns the technician
Jobs are routed to the right technician based on site and skill.
3
Completion verified with evidence
Photo and GPS evidence back every completed job, ready to attach to invoices.
Relevant features
Built for contractor operations
Work Updates
Photo-verified work logs from the field
SLA & Assignment Rules
Auto-route and escalate by site, severity
GPS Photo Evidence
Non-spoofable, timestamped site proof
Evidence Reports
Client-ready PDFs and share links