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Laksana

Security

Report a security issue

If you think you have found a security issue in Laksana, we want to hear about it. Thank you for taking the time.

How to report

Email security@laksana.ai.

What to include

  • What you found and where (the page, feature or address).
  • The steps to repeat it.
  • What you think someone could do with it.
  • Screenshots or a short recording, if they help.
  • How you would like us to credit you, if at all.

Testing safely

  • Test only with accounts you own.
  • Keep to the minimum needed to show the issue, and stop once you have shown it.
  • Tell us before sharing the details with anyone else, so we can fix it first.

Keep it safe for everyone

  • Keep testing technical. Phishing or other social engineering of our team or customers is out of scope.
  • Keep the service fast for everyone. Load tests and denial of service are out of scope.
  • Send sign-ups, emails and messages only to addresses and numbers you own.
  • Work only with your own data. If you reach someone else's, stop and tell us.

Rewards

Rewards are paid only when we agree them with you in writing before you begin. We thank everyone who reports an issue.

Our other security practices are on the Security page.