Assignment
Deciding who does the work, when, and against what definition of finished. This is where most of the cost of a repair is actually determined.
How to Dispatch Crews Across Multiple Sites
How to dispatch crews across multiple sites: sequencing by travel rather than urgency alone, and what to do when an emergency breaks the plan.
How to Decide Whether a Repair Is the Landlord or Tenant Responsibility
How to decide whether a repair is the landlord or tenant responsibility using the lease and the nature of the fault, and how to record the decision so the argument happens once.
How to Assign Estate Repairs to Contractors
How to assign estate repairs to contractors so jobs are done right first time: which trade gets what, how to brief a job properly, and how to stop work bouncing between trades.
How to Schedule Hall Cleaning Between Bookings
Turnaround time is the binding constraint on a busy hall. Here is how to schedule hall cleaning between bookings to fit the gap you actually have, including back-to-back hires.
How to Prioritise School Repairs Around Teaching Hours
A school building is occupied when work is hardest and empty when labour costs most. Here is how to prioritise school repairs around teaching hours rather than by urgency alone.
How to Route Building Repairs to the Right Council Department
Work that crosses departmental boundaries stalls in the gaps between them. Here is how to route building repairs to the right council department, and how to handle the genuinely ambiguous ones.
How to Assign Maintenance Work to Volunteers Without Nagging
You cannot direct volunteers the way you direct staff. Here is how to assign maintenance work to volunteers so jobs get picked up, and what to do with the one nobody wants.
Calculators and templates for this stage
Cleaning Manpower Estimator
Work out roughly how many cleaning hours and how many people a building needs, from its area and how often each part is cleaned.
CalculatorPPM Schedule Builder
Lay out a year of planned maintenance visits and see immediately whether the work is spread evenly or piled into two months nobody can staff.
TemplateContractor Evaluation Matrix
Score contractors against criteria you wrote down before you saw the quotes. Weight first, score second.
TemplatePPM Schedule
A year of planned maintenance laid out month by month, so you can see whether the load is spread or piled into January.