Small Commercial
Too few units to justify a managing agent, too many to run on memory. Every request arrives personally, and the question of whether a repair is yours or the tenant's comes up again and again.
How to Keep Property Maintenance Records for a Small Portfolio
A minimal system to keep property maintenance records for a small portfolio: what to keep, where, and for how long, that one person can actually maintain.
How to Track Maintenance Costs Per Unit
How to track maintenance costs per unit so a persistently expensive unit becomes visible instead of being absorbed into a single portfolio total.
How to Document Repairs for Commercial Tenants
How to document repairs for commercial tenants so both sides have the same version of events, and a dispute two years later has something to work from.
How to Decide Whether a Repair Is the Landlord or Tenant Responsibility
How to decide whether a repair is the landlord or tenant responsibility using the lease and the nature of the fault, and how to record the decision so the argument happens once.
How to Handle Tenant Maintenance Requests Without Being On Call
A landlord with a handful of units gets requests at all hours. Here is how to handle tenant maintenance requests - acknowledging, recording and triaging - without being permanently available.