Residential Estates

How to Plan for Major Repairs and Replacement Costs

How to plan for major repairs and replacement costs so a committee sets money aside deliberately instead of reacting to a crisis. Principles, not figures.

How to Prepare a Maintenance Report for a Residents Committee

A one-page format to prepare a maintenance report for a residents committee, covering open issues, ageing, completed work and spend, assembled from a log rather than from memory.

How to Prove Common Area Work Was Completed

Residents pay a service charge and want to see what it bought. Here is how to prove common area work was completed in a form residents will actually believe.

How to Assign Estate Repairs to Contractors

How to assign estate repairs to contractors so jobs are done right first time: which trade gets what, how to brief a job properly, and how to stop work bouncing between trades.

How to Track Resident Complaints to Resolution

A complaint answered with "noted" in a chat group has no owner, no due date and no record. Here is the minimum structure that lets you track resident complaints to resolution.

PPM Schedule Builder

Lay out a year of planned maintenance visits and see immediately whether the work is spread evenly or piled into two months nobody can staff.

Reserve Fund Planner

See how much a building needs to set aside each year for a major replacement, and whether the current fund is on track.

Asset Register

A register of everything in the building that costs money when it fails. Build it by walking the site once; six columns is enough.

Committee Report Pack

The one-page format: open items oldest first, completed work, spend split reactive versus planned, what is coming, and one decision to take.

Work-Order Log

One row per job, from the moment it is reported to the moment the reporter is told it is done. The smallest thing that stops work getting lost.